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Privacy Policy1. Information We Collect2. How We Use Your Information3. Payment Information4. Cookies and Similar Technologies5. Sharing of Information6. Data Security7. Your Choices and Rights8. Marketing Communications9. Third-Party Links10. Children's Privacy11. Data Retention12. Changes to This Privacy Policy


Privacy Policy

Last Updated :- 23/09/2026 

At Somtattva, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or communicate with us.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase details
  • Payment-related information
  • Account login information
  • Information you provide when contacting customer support
  • Any other information you voluntarily provide to us

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm and manage payments
  • Provide customer support
  • Communicate with you about your orders
  • Handle returns, refunds, and replacements
  • Improve our products, services, and website
  • Maintain and improve website security
  • Prevent fraud or unauthorized activity
  • Send promotional communications where permitted and where you have provided the appropriate consent

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Somtattva generally does not store your complete card, banking, or other sensitive payment credentials on its own servers. Payment information is handled by the applicable payment service provider according to its privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve your shopping experience.

You may be able to control or disable certain cookies through your browser settings. Some website features may not function properly if essential cookies are disabled.

5. Sharing of Information

We do not sell your personal information for monetary gain.

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Payment service providers
  • Shipping and delivery partners
  • Technology and hosting providers
  • Customer support service providers
  • Analytics or website service providers
  • Professional or legal advisers where necessary

These parties may receive only the information reasonably necessary to perform their services.

We may also disclose information where required by applicable law, legal process, or a lawful government request.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

  • Request access to certain personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Opt out of certain promotional communications

To make a privacy-related request, please contact us using the details provided below.

8. Marketing Communications

If you have subscribed to receive promotional communications from Somtattva, we may send you information about products, offers, or updates.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Transactional messages related to your orders or account may still be sent when necessary.

9. Third-Party Links

Our website may contain links to third-party websites or services.

Somtattva is not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

10. Children's Privacy

Our website is intended for general consumers and is not knowingly directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.